BY PURCHASING YOUR TICKET(S) YOU ARE AGREEING TO THE FOLLOWING TERMS AND CONDITIONS:
– All online transactions will incur an additional 3% surcharge. This will appear as Shipping and Handling. Our online payment system is through Paypal, the world’s most trusted and secure system (accepts credit/debit cards and Paypal payments). All prices are in Australian dollars (AUD)
– We are not issuing paper tickets for this event. Please bring a copy of your receipt (can be displayed on your smartphone) and photo ID upon arrival.
– PLEASE NOTE: The Thursday Night Pre-Event (Exclusive Workshops & Party) on 12 October is a separate event and is NOT included in the Full Event Pass. It is available as an additional purchase option for Full Event Pass holders at the time of booking (subject to availability)
– We are unable to offer any refunds. However you are able to transfer your pass to another person by Friday 15 September 2017, in the event you are unable to attend after making your purchase. You MUST contact us and provide the names of the original pass holder and the new attendee, and pay the $35 administration fee. This procedure must be followed by the due date – we will be unable to accept any changes after 15 September 2017.
– Full Event, Day and Performers Pass holders will be given a wristband upon arrival that must be worn for the DURATION of the event. A replacement fee will be charged for any damaged/lost wristbands.
– All Passes do not include any accommodation or meals.
– Management reserves the right to refuse entry at their discretion.